Privacy Policy

1. Who We Are

“A Cozy Gift” (the “Site”, “we”, “us”) operates this online store. For questions about this policy or your data, please reach us on the Contact Us page.

Effective date: October 13, 2025. We may update this policy from time to time; the latest version will always be on this page.

2. What We Collect

• Order Information: name, email, phone, shipping/billing address, items purchased, payment method (tokenized by processor).
• Support Messages: details you send via the Contact page or email.
• Device & Usage: IP address, browser/user‑agent, pages viewed, and cookies for analytics and preferences.
• Marketing Preferences: newsletter opt‑ins, coupon participation.
• UGC: product reviews, uploaded photos for personalization.

3. How We Use Your Information

• Process and deliver your orders, provide support, and personalize your experience.
• Detect and prevent fraud or abuse.
• Improve our products, services, and site performance.
• Send service emails (order updates) and, with consent where required, marketing communications.

4. Cookies & Analytics

We use cookies to keep your cart, remember preferences, and measure site performance. You can control cookies in your browser settings. We may use analytics tools (e.g., Google Analytics) to understand traffic patterns—these tools collect usage data in aggregate.

5. Sharing Your Information

• Service Providers: payment processors, logistics partners, customer support platforms—only as needed to run the store.
• Legal: when required by law or to protect our rights and users.
• We do not sell your personal information.

6. Your Rights & Choices

• Access, correct, or delete your personal information.
• Opt out of marketing emails at any time by using the unsubscribe link.
• Set your browser to block or clear cookies.

To exercise rights or ask questions, reach us on the Contact Us page.

7. Data Retention

We retain order records for accounting, legal, and customer service purposes. We keep only what’s necessary and for no longer than required by applicable law.

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect information from children.

9. International Transfers

Your information may be processed in countries outside your own (e.g., where our service providers operate). We take steps to ensure appropriate safeguards are in place.

10. California/EEA Notices (If Applicable)

If you are in the EEA/UK or California, you may have additional rights under GDPR/CCPA. Where required, we rely on your consent, contract performance, or legitimate interests as legal bases for processing. For data access/deletion requests, contact us via the Contact Us page.