Yes—within 12 hours of purchase for most items. After production begins we can’t change names, colors or photos. During peak season edits may require cancel & re‑order to keep schedules on time.

Use a bright, clear picture (≥1200px). Avoid heavy filters and screenshots. Keep faces or pets fully visible. We’ll lightly retouch for print quality if needed.

Personalized orders can be cancelled within 12 hours. Non‑custom items: 24 hours. Once production or shipping starts, cancellations aren’t possible.

Most custom items are crafted in 3–5 business days. Large or complex designs may take 5–8 days. Black Friday/Christmas can add 2–5 days—promise we’re stitching as fast as we can.

To deliver sooner, items may ship from different facilities. You might receive multiple packages and tracking numbers.

• USA / Canada: 5–12 business days after shipment
• EU / UK: 5–12 business days
• Australia / New Zealand: 7–14 business days
• Other countries: 8–20 business days

Remote areas or customs inspections may add extra days.

Yes—we ship to most countries. Some destinations require a tax ID (e.g., Brazil/Chile) or a local phone number for delivery.

Fresh tracking numbers usually activate within 24–72 hours after the carrier scans them. If there’s still no update after 4 days, email us and we’ll check with the carrier.

Scans can pause during airline handoff or customs. If there’s no movement for 7+ days, we’ll investigate and arrange a reshipment or refund if lost.

Custom‑made items are created just for you and are generally non‑returnable. If there’s a print error, defect, or shipping damage, contact us within 7 days of delivery with photos—we’ll fix it.

For non‑custom apparel we offer exchanges within 30 days (new and unwashed). For custom apparel, we can provide a discounted remake or partial refund depending on the situation.

Tell us immediately. We can fix addresses before shipment. Once the parcel ships, changes are limited. Ensure postal code and city/state match to avoid delays.

Depending on your country, import fees may apply and are the recipient’s responsibility unless stated otherwise at checkout.

We accept major cards, PayPal and regional wallets shown at checkout. Prices may display in your local currency.

Add items to cart → checkout → enter your code in the Discount field. One code per order unless the offer says otherwise.

Turn inside out. Machine‑wash cold with similar colors. Mild detergent, no bleach. Tumble dry low or hang dry. Do not iron directly on the print.

We select soft fabrics and eco‑friendly inks suitable for DTG or sublimation depending on the product. See each product page for specifics.

Email Contact Us page with your order number and details. We usually reply within 24 hours on business days.